GPS Tracking
How location services are used for safety, dispatch, and verification.
| Topic | Explanation | Technician Action | Purpose |
|---|---|---|---|
| Usage | Used for accurate time logging and locating nearest technician for emergencies. | — | Compliance and faster service. |
| Permissions | Grant location permissions to enable tracking features. | Allow location when prompted. | Enable service tracking capabilities. |
| Activation/Deactivation | Active only when Clocked In or status is 'Traveling'/'En Route'; stops at clock-out. | Clock In/Out accurately to control tracking periods. | Ensure privacy and accurate logs. |
| Privacy Protocols | Data visible only to authorized staff; used strictly for operations and compliance. | Review company privacy policy. | Clarify how data is used/retained. |
| Benefits | Accurate travel time, proof of service location, improved safety for isolated workers. | Use in-app map for optimal routes to job sites. | Operational efficiency and safety. |