Getting Started
Basic concepts and initial setup to get your team going.
System Overview
Centralize, track, and manage all maintenance or project-based work orders from initial request to final closure.
User Roles and Permissions
- Requester: Submits requests and tracks status.
- Technician/Staff: Executes work with mobile access.
- Manager/Supervisor: Creates, assigns, schedules, and reports.
The Request Submission Process
- Creating a Request: Submit via platform, mobile app, or portal.
- Required Fields: Asset, Location, Summary, Priority.
- Attachments: Add photos or documents for context.
Basic Navigation
The dashboard highlights Total Open Work Orders, Overdue Tasks, and Pending Approvals for quick situational awareness.