Dispatch Features
Real-time tools for managing field operations on the fly.
| Feature | Function | When to Use |
|---|---|---|
| Real-Time Map View | Shows current GPS location and status of every field technician. | Quickly locate the nearest technician for emergency call-outs. |
| Urgent Dispatch | Override the schedule to insert a high-priority job immediately. | Assign critical, same-day jobs regardless of current workload. |
| Communication Hub | Integrated chat linking dispatcher and technician mobile devices. | Send urgent instructions, job updates, or warning alerts. |
| Status Monitoring | Live list of all active work orders and statuses. | Track SLA compliance and identify delays early. |